Shipping Policy
Delivery Time = Processing Time + Shipping Time
We process orders within 1–3 business days (Monday through Friday). Orders placed before 11:00 AM ET are typically processed the same day. Every product goes through a short processing step before it's shipped.
After processing, shipping typically takes 5–8 business days. In total, you can expect delivery within approximately 6–11 business days from the moment your order is placed.
Delays
During periods of high demand, delivery may occasionally take a little longer than usual. We do everything we can to process orders as quickly as possible and appreciate your understanding if a delay does occur. We'll always keep you updated and aim to keep any delays to a minimum.
Shipping Service
For the delivery of your order, we work with trusted carriers such as USPS, UPS, and FedEx. Thanks to this partnership, you can count on safe delivery and real-time tracking information to easily follow your package.
Extras
To make your shopping experience as smooth as possible, we offer a few added benefits:
- Free Shipping (+ Track & Trace) on all orders
- Insured Shipping (+ Track & Trace) — available for a small additional fee ($3.95), so you can rest assured your order is handled with extra care
Tracking
Every order includes tracking, so you can follow your package from the moment it ships until it arrives at your door.
Customer Service
Our customer service team is always here to answer your questions or help with any concerns. We strive to give you the best possible experience and do our utmost to make things run as smoothly as possible.
Reach us anytime at support@kimberlyandgrace-savannah.com — Mon–Fri 9:00 AM–5:00 PM ET, Sat–Sun 10:00 AM–5:00 PM ET.