Terms & Conditions

Article 1 – Definitions
"We," "us," or "the Company" refers to Kimberly & Grace. "You" or "the Customer" refers to the person placing an order through our website.

Article 2 – Applicability
These Terms & Conditions apply to all offers, orders, and agreements made through kimberlyandgrace-savannah.com. By placing an order, you agree to these terms.

Article 3 – Products & Pricing
All product descriptions and images are provided in good faith and aim to accurately represent the items offered. Colors may vary slightly due to screen settings. Prices are listed in USD and may be subject to change without prior notice, except for orders already confirmed.

Article 4 – Orders
An order is confirmed once you receive an order confirmation email. We reserve the right to refuse or cancel an order in cases of suspected fraud, pricing errors, or product unavailability.

Article 5 – Returns & Refunds
You may return most items within 30 days of receiving your order. Items must be unused, in their original condition and packaging. To start a return, contact us at

support@kimberlyandgrace-savannah.com.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Article 6 – Refund Timeline
Once we receive and inspect your return, we will process your refund within 30 days to your original payment method.

Article 7 – Shipping & Delivery
We aim to ship all orders promptly. Delivery timeframes are estimates and are not guaranteed. Risk of loss or damage passes to the customer upon delivery.

Article 8 – Warranty
We stand behind the quality of our products. If you receive a defective or incorrect item, contact us within 30 days of delivery for a replacement or refund.

Article 9 – Company Information
Company name: Kimberly & Grace
Business address: Borluutstraat 14, 9140 Temse, Belgium
Email: support@kimberlyandgrace-savannah.com
VAT number: BE1015435986

Article 10 – Complaints
If you have a complaint about your order, please contact us at support@kimberlyandgrace-savannah.com. We aim to respond within 7 business days.

Article 11 – Governing Law
These Terms & Conditions are governed by the laws of Belgium, without prejudice to any mandatory consumer protection rights you may have under the laws of your country of residence.